This agreement is between you the Subscriber, hereinafter referred to as the Subscriber, and ISP, hereinafter referred to as DRIK ICT LTD, (collectively referred to as Parties). The Subscriber desires to become affiliated with ISP for using services provided by ISP. Therefore, the Parties agree as follows:

• DRIK ICT LTD agrees to allow Subscriber to use computing facilities at Subscriber's site in ISP's service area and to transmit data over the Network, and/or Subscriber's data on ISP's computers, in accordance with the terms of these Subscription rules and DRIK ICT LTD's Acceptable Use policy which follows:
• Any disruptive or destructive traffic of any source is absolutely prohibited. This includes unsolicited electronic mail (spamming), DOS (denial of services) attacks etc. Port scanning; attempting to hack other systems or any other unacceptable behaviour involving use of DRIK ICT LTD network is prohibited. DRIK ICT LTD's decision in regard to what is acceptable or not, is final.
• If any data from any source leaves DRIK ICT LTD and enters any other network, that data must follow the acceptable use rules of the other network (including member networks, regional or backbone networks). It is the responsibility of the Subscriber to comply with these, not ISP's.
• DRIK ICT LTD specifically prohibits any use or display of data or information which could be viewed as racist, sexually offensive, offensive or obscene.
• DRIK ICT LTD shall not be liable for any health hazard or problems otherwise caused by the use or abuse of the services and the equipment.
• DRIK ICT LTD expressly prohibits the re-sale, share or re-distribution of its services. Redistribution of any of its service to another address, unit, house or across a property boundary is strictly prohibited.
• DRIK ICT LTD prohibits illegal software trading and the Subscriber is solely responsible for any legal actions taken against him by third parties on the grounds of copyright infringement. DRIK ICT LTD cannot be held responsible for any such claims from third parties.
• The Subscriber is responsible for controlling his/her Anonymous FTP directory. DRIK ICT LTD routinely patrols these directories and reserves the right to terminate this facility if we encounter illegal usage.
• DRIK ICT LTD reserves the sole right to block or limit usage and bandwith of any Internet based service that impedes, hinders or otherwise degrades the overall network efficiency. DRIK ICT LTD's decisions in this regard shall be final, and not subject to external legal process or scrutiny.
• The subscriber cannot sell or dispose of the equipment provided by DRIK ICT LTD. The equipment shall not be subject to any liens and remains the property of ISP, in terms of this contract.
• The subscriber must be 18 years or older.
• Subscriber shall pay service fees according to the package. All charges are payable in BDT. All service fees are due in advance of service. No credit is given for partial use during the month of termination. The registration charge given during taking the connection is not refundable.
• DRIK ICT LTD has the exclusive right, title and ownership of the connection and all equipment provided by DRIK ICT LTD, including but not limited to ONU, ONU Adapter, TJ Box, UTP & Fiber Patch cord, Fiber Cables, etc. it is the responsibility of the subscriber to maintain such equipment, accessories and connection with proper maintenance and care.
• No complain will be accepted if it is not communicated to official phone number 24/7 Support: +8801755500066, +8801971112666, +8801729020658
  Home: +880 1959595695, +880 1304225555, +880 1633000355
  Corporate (9AM-6PM): +8801755500066, +8801730444703 and web ticket through drikict.net
• 100 % of uptime and bandwidth will not be ensured at shared connection and shared connection will be provided based on 1:8 sharing ratio.
• DRIK ICT LTD will not provide unlimited bandwith to home user through shared packages. All packages are subject to a maximum limit of bandwith.
• DRIK ICT LTD will not be responsible to recompense if the use of internet is disrupted by cutting down of cable, Technical error of upstream natural disasters or any other technical errors.
• If the connection is off for more than 30 days, it will be disconnected permanently and DRIK ICT LTD will uninstall the connection.
• At least 24-48 hours' time may be required to solve any kind of technical issue.
• No complain will be accepted in case of value added service.
• Transfer charge and 48-72 hours may be required for shifting of connection.
• Under this terms of this Agreement, DRIK ICT LTD is under no obligation to configure any of your equipment / leased equipment. All configurations of your equipment, including router configurations, computer configuration, and the like are subscriber's sole responsibility.
• The Subscriber shall strictly comply with the applicable Laws, Rules or Regulations imposed by the BTRC or the Government and shall not use the service established under this agreement for any purpose or business which is illegal, unlawful, fraudulent, immoral, inappropriate, offensive, abusive, obscene, threatening in nature, contrary to the national security, endanger with social or economic interest or damage the reputation of DRIK ICT LTD to other Subscribers or in any other way not approved or permitted the Government.
• The Subscriber is solely responsible for protect his/her username and password or other service related information.
• All information exchanged between Parties shall be considered confidential.
• DRIK ICT LTD reserves the right to change these terms and conditions at any time without prior notice.

Personal Information	The Personal Information that DRIK ICT LTD will collect from subscriber usually will include subscriber's name, address, telephone number, and email address, Natinal Identification etc. We may collect additional Personal Information from subscriber if it is necessary to provide our products & services. We may also collect Personal Information from subscriber when you instruct us to provide legal services for you. We may also collect Personal Information from subscriber if he/she attends one of our seminars or subscribe to our mailing list.
Cookies	Cookies may be sent to device from website while subscribers interact with the site using our service. We may store one or more cookies to provide enhanced user experience. You may suspend receiving cookies by adjusting the privacy and security settings on your browser and mobile device.
Log	When a subscriber interact with a site, various personal and non-personal information such as your IP address, browser software and other technical information are identified in our log server.

About DRIK ICT Limited

Pioneering Bangladesh's Digital Journey Since 1992

For more than three decades, DRIK ICT Limited has been at the forefront of Bangladesh's Internet evolution—connecting the nation since 1992. With an unwavering commitment to innovation, reliability, and technological excellence, DRIK ICT has played a significant role in shaping the country's digital connectivity landscape. Today, the company stands as one of Bangladesh's trusted nationwide Internet Service Providers (ISPs), delivering world-class Internet and ICT solutions to residential, corporate, enterprise, financial institutions, government organizations, educational institutions, and SMEs across the country.

According to published historical documentation on the evolution of the Internet in Bangladesh, DRIK ICT is recognized as Bangladesh's first provider of Offline Internet Services. At a time when Bangladesh had not yet established direct international Internet connectivity, DRIK ICT introduced Store-and-Forward E-mail (UUCP) technology, enabling organizations, businesses, and professionals to exchange electronic mail with the global Internet. This pioneering achievement represents one of the earliest milestones in Bangladesh's Internet history and reflects DRIK ICT's vision of connecting Bangladesh with the world through technology.

Building upon this historic foundation, DRIK ICT expanded its commercial Internet operations in February 1994 and has since evolved into a trusted nationwide Internet Service Provider (ISP). Over the past three decades, the company has continuously invested in advanced network infrastructure, cutting-edge technologies, and customer-focused services to meet the ever-growing demands of the digital age.

Today, DRIK ICT offers a comprehensive portfolio of advanced ICT services, including Next-Generation FTTH Broadband, Dedicated Internet Access (DIA), Secure MPLS Layer-2 & Layer-3 VPN, Enterprise Data Connectivity, IP Transit, Managed Network Services, Public IPv4 & IPv6 Connectivity, Cloud & Data Centre Connectivity, Cybersecurity Solutions, and 24×7 Network Operations Centre (NOC) Support. Powered by advanced GPON technology, multiple upstream Internet Gateways (IIGs), BDIX & NIX connectivity, and a resilient nationwide fibre-optic infrastructure, DRIK ICT delivers exceptional speed, ultra-low latency, maximum reliability, and uninterrupted connectivity.

At DRIK ICT, we believe connectivity is more than Internet access—it is the foundation of communication, collaboration, education, innovation, and economic growth. Every solution we deliver is designed to meet the evolving needs of a digitally connected world while maintaining the highest standards of service quality, operational excellence, and customer satisfaction.

For more than 30 years, DRIK ICT has continuously invested in technology, infrastructure, and highly skilled professionals to ensure dependable, secure, and future-ready connectivity services. Our unwavering commitment to innovation and excellence has earned the trust of thousands of customers across Bangladesh.

Today, DRIK ICT continues to build upon its rich heritage by delivering next-generation digital infrastructure and connectivity solutions that empower individuals, businesses, and institutions while contributing to Bangladesh's vision of a Smart Nation.

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Our Mission

To deliver reliable, secure, and future-ready Internet, enterprise networking, and data connectivity solutions through continuous innovation, advanced technologies, operational excellence, and exceptional customer service while contributing to Bangladesh's digital transformation.

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Our Vision

To be Bangladesh's most trusted and innovative digital connectivity provider by delivering world-class Internet and ICT solutions that connect people, empower businesses, and accelerate the nation's digital future.

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Historical Recognition

DRIK ICT is recognized in published historical documentation as Bangladesh's first provider of Offline Internet Services (1992).

Reference:
Asia Internet History Project
Snapshot of the Internet in Bangladesh (Early Internet Development)

Read Historical Documentation