Contact Us

This agreement is between you the Subscriber, hereinafter referred to as the Subscriber, and ISP, hereinafter referred to as DRIK ICT LTD, (collectively referred to as Parties). The Subscriber desires to become affiliated with ISP for using services provided by ISP. Therefore, the Parties agree as follows:

• DRIK ICT LTD agrees to allow Subscriber to use computing facilities at Subscriber's site in ISP's service area and to transmit data over the Network, and/or Subscriber's data on ISP's computers, in accordance with the terms of these Subscription rules and DRIK ICT LTD's Acceptable Use policy which follows:
• Any disruptive or destructive traffic of any source is absolutely prohibited. This includes unsolicited electronic mail (spamming), DOS (denial of services) attacks etc. Port scanning; attempting to hack other systems or any other unacceptable behaviour involving use of DRIK ICT LTD network is prohibited. DRIK ICT LTD's decision in regard to what is acceptable or not, is final.
• If any data from any source leaves DRIK ICT LTD and enters any other network, that data must follow the acceptable use rules of the other network (including member networks, regional or backbone networks). It is the responsibility of the Subscriber to comply with these, not ISP's.
• DRIK ICT LTD specifically prohibits any use or display of data or information which could be viewed as racist, sexually offensive, offensive or obscene.
• DRIK ICT LTD shall not be liable for any health hazard or problems otherwise caused by the use or abuse of the services and the equipment.
• DRIK ICT LTD expressly prohibits the re-sale, share or re-distribution of its services. Redistribution of any of its service to another address, unit, house or across a property boundary is strictly prohibited.
• DRIK ICT LTD prohibits illegal software trading and the Subscriber is solely responsible for any legal actions taken against him by third parties on the grounds of copyright infringement. DRIK ICT LTD cannot be held responsible for any such claims from third parties.
• The Subscriber is responsible for controlling his/her Anonymous FTP directory. DRIK ICT LTD routinely patrols these directories and reserves the right to terminate this facility if we encounter illegal usage.
• DRIK ICT LTD reserves the sole right to block or limit usage and bandwith of any Internet based service that impedes, hinders or otherwise degrades the overall network efficiency. DRIK ICT LTD's decisions in this regard shall be final, and not subject to external legal process or scrutiny.
• The subscriber cannot sell or dispose of the equipment provided by DRIK ICT LTD. The equipment shall not be subject to any liens and remains the property of ISP, in terms of this contract.
• The subscriber must be 18 years or older.
• Subscriber shall pay service fees according to the package. All charges are payable in BDT. All service fees are due in advance of service. No credit is given for partial use during the month of termination. The registration charge given during taking the connection is not refundable.
• DRIK ICT LTD has the exclusive right, title and ownership of the connection and all equipment provided by DRIK ICT LTD, including but not limited to ONU, ONU Adapter, TJ Box, UTP & Fiber Patch cord, Fiber Cables, etc. it is the responsibility of the subscriber to maintain such equipment, accessories and connection with proper maintenance and care.
• No complain will be accepted if it is not communicated to official phone number +88029103222, +8801755500066, +8801730444703 and web ticket through drikict.net
• 100 % of uptime and bandwidth will not be ensured at shared connection and shared connection will be provided based on 1:8 sharing ratio.
• DRIK ICT LTD will not provide unlimited bandwith to home user through shared packages. All packages are subject to a maximum limit of bandwith.
• DRIK ICT LTD will not be responsible to recompense if the use of internet is disrupted by cutting down of cable, Technical error of upstream natural disasters or any other technical errors.
• If the connection is off for more than 30 days, it will be disconnected permanently and DRIK ICT LTD will uninstall the connection.
• At least 24-48 hours' time may be required to solve any kind of technical issue.
• No complain will be accepted in case of value added service.
• Transfer charge and 48-72 hours may be required for shifting of connection.
• Under this terms of this Agreement, DRIK ICT LTD is under no obligation to configure any of your equipment / leased equipment. All configurations of your equipment, including router configurations, computer configuration, and the like are subscriber's sole responsibility.
• The Subscriber shall strictly comply with the applicable Laws, Rules or Regulations imposed by the BTRC or the Government and shall not use the service established under this agreement for any purpose or business which is illegal, unlawful, fraudulent, immoral, inappropriate, offensive, abusive, obscene, threatening in nature, contrary to the national security, endanger with social or economic interest or damage the reputation of DRIK ICT LTD to other Subscribers or in any other way not approved or permitted the Government.
• The Subscriber is solely responsible for protect his/her username and password or other service related information.
• All information exchanged between Parties shall be considered confidential.
• DRIK ICT LTD reserves the right to change these terms and conditions at any time without prior notice.

Empowering Connections, Enriching Lives.

Welcome to DRIK ICT LTD – your trusted partner in seamless connectivity and next-generation digital solutions. We are more than just an Internet Service Provider; we are the architects of your digital lifestyle. Built on a foundation of cutting-edge network infrastructure and an unwavering commitment to reliability, we deliver blazing-fast, uninterrupted broadband and enterprise-grade IT solutions.

We understand that in today’s fast-paced world, an internet connection is the lifeline of both modern households and thriving businesses. That is why our network is engineered for absolute resilience. Utilizing premium routing technology, dynamic load-balancing, and advanced failover systems, we ensure a lag-free, ultra-HD experience—whether you are streaming, gaming, or running critical corporate operations.

Our Mission: To empower our community with premium, ultra-fast connectivity that bridges distances and drives innovation.

Why Choose Us?
• Uncompromising Speed: Symmetrical bandwidth designed to handle peak hours effortlessly.
• Rock-Solid Reliability: Advanced core infrastructure minimizing downtime to near zero.
• Proactive Support: A dedicated team of network engineers available 24/7 to keep you connected to what matters most.

Experience the pinnacle of networking excellence with a service designed to be as dynamic and ambitious as you are.