This agreement is between you the Subscriber, hereinafter referred to as the Subscriber, and ISP, hereinafter referred to as DRIK ICT LTD, (collectively referred to as Parties). The Subscriber desires to become affiliated with ISP for using services provided by ISP. Therefore, the Parties agree as follows:

• DRIK ICT LTD agrees to allow Subscriber to use computing facilities at Subscriber's site in ISP's service area and to transmit data over the Network, and/or Subscriber's data on ISP's computers, in accordance with the terms of these Subscription rules and DRIK ICT LTD's Acceptable Use policy which follows:
• Any disruptive or destructive traffic of any source is absolutely prohibited. This includes unsolicited electronic mail (spamming), DOS (denial of services) attacks etc. Port scanning; attempting to hack other systems or any other unacceptable behaviour involving use of DRIK ICT LTD network is prohibited. DRIK ICT LTD's decision in regard to what is acceptable or not, is final.
• If any data from any source leaves DRIK ICT LTD and enters any other network, that data must follow the acceptable use rules of the other network (including member networks, regional or backbone networks). It is the responsibility of the Subscriber to comply with these, not ISP's.
• DRIK ICT LTD specifically prohibits any use or display of data or information which could be viewed as racist, sexually offensive, offensive or obscene.
• DRIK ICT LTD shall not be liable for any health hazard or problems otherwise caused by the use or abuse of the services and the equipment.
• DRIK ICT LTD expressly prohibits the re-sale, share or re-distribution of its services. Redistribution of any of its service to another address, unit, house or across a property boundary is strictly prohibited.
• DRIK ICT LTD prohibits illegal software trading and the Subscriber is solely responsible for any legal actions taken against him by third parties on the grounds of copyright infringement. DRIK ICT LTD cannot be held responsible for any such claims from third parties.
• The Subscriber is responsible for controlling his/her Anonymous FTP directory. DRIK ICT LTD routinely patrols these directories and reserves the right to terminate this facility if we encounter illegal usage.
• DRIK ICT LTD reserves the sole right to block or limit usage and bandwith of any Internet based service that impedes, hinders or otherwise degrades the overall network efficiency. DRIK ICT LTD's decisions in this regard shall be final, and not subject to external legal process or scrutiny.
• The subscriber cannot sell or dispose of the equipment provided by DRIK ICT LTD. The equipment shall not be subject to any liens and remains the property of ISP, in terms of this contract.
• The subscriber must be 18 years or older.
• Subscriber shall pay service fees according to the package. All charges are payable in BDT. All service fees are due in advance of service. No credit is given for partial use during the month of termination. The registration charge given during taking the connection is not refundable.
• DRIK ICT LTD has the exclusive right, title and ownership of the connection and all equipment provided by DRIK ICT LTD, including but not limited to ONU, ONU Adapter, TJ Box, UTP & Fiber Patch cord, Fiber Cables, etc. it is the responsibility of the subscriber to maintain such equipment, accessories and connection with proper maintenance and care.
• No complain will be accepted if it is not communicated to official phone number 24/7 Support: +8801755500066, +8801971112666, +8801729020658
  Home: +880 1959595695, +880 1304225555, +880 1633000355
  Corporate (9AM-6PM): +8801970444692, +8801730444703 and web ticket through drikict.net
• 100 % of uptime and bandwidth will not be ensured at shared connection and shared connection will be provided based on 1:8 sharing ratio.
• DRIK ICT LTD will not provide unlimited bandwith to home user through shared packages. All packages are subject to a maximum limit of bandwith.
• DRIK ICT LTD will not be responsible to recompense if the use of internet is disrupted by cutting down of cable, Technical error of upstream natural disasters or any other technical errors.
• If the connection is off for more than 30 days, it will be disconnected permanently and DRIK ICT LTD will uninstall the connection.
• At least 24-48 hours' time may be required to solve any kind of technical issue.
• No complain will be accepted in case of value added service.
• Transfer charge and 48-72 hours may be required for shifting of connection.
• Under this terms of this Agreement, DRIK ICT LTD is under no obligation to configure any of your equipment / leased equipment. All configurations of your equipment, including router configurations, computer configuration, and the like are subscriber's sole responsibility.
• The Subscriber shall strictly comply with the applicable Laws, Rules or Regulations imposed by the BTRC or the Government and shall not use the service established under this agreement for any purpose or business which is illegal, unlawful, fraudulent, immoral, inappropriate, offensive, abusive, obscene, threatening in nature, contrary to the national security, endanger with social or economic interest or damage the reputation of DRIK ICT LTD to other Subscribers or in any other way not approved or permitted the Government.
• The Subscriber is solely responsible for protect his/her username and password or other service related information.
• All information exchanged between Parties shall be considered confidential.
• DRIK ICT LTD reserves the right to change these terms and conditions at any time without prior notice.

Empowering Connections. Accelerating Digital Transformation.

Welcome to DRIK ICT LTD, a leading and trusted nationwide Internet Service Provider (ISP) in Bangladesh, delivering reliable, high-speed, and secure connectivity solutions for residential, corporate, enterprise, financial institutions, government organizations, and SMEs across the country.

Driven by innovation and a commitment to excellence, DRIK ICT offers a comprehensive portfolio of digital connectivity services, including Next-Generation FTTH Internet, Dedicated Internet Access (DIA), Secure MPLS Layer 2 & Layer 3 Data Connectivity, IP Transit, and Enterprise Networking Solutions. Powered by Advanced GPON Technology, Multiple Upstream Providers (IIGs), and high-speed BDIX & NIX Connectivity, our robust nationwide network infrastructure is engineered to deliver exceptional performance, ultra-low latency, maximum reliability, and uninterrupted connectivity.

Whether connecting homes with ultra-fast fiber internet, enabling businesses through secure private data networks, or supporting mission-critical enterprise operations, DRIK ICT delivers scalable, secure, and future-ready connectivity solutions tailored to the evolving needs of every customer.

At DRIK ICT, we believe connectivity is more than internet access—it is the foundation of communication, collaboration, education, entertainment, business growth, and digital transformation. Backed by our dedicated 24/7 Network Operations Center (NOC), experienced technical professionals, and customer-focused support team, we ensure proactive network monitoring, rapid issue resolution, and consistent service excellence that our customers can depend on every day.

Our Mission
To achieve the highest level of customer satisfaction by delivering reliable, secure, and future-ready Internet, Data Connectivity, and Enterprise Networking solutions through advanced technologies, including Secure MPLS Layer 2 & Layer 3 Data Connectivity, operational excellence, continuous innovation, and exceptional 24/7 customer support while continuously strengthening our nationwide network infrastructure to exceed customer expectations.

Why Choose DRIK ICT?
✔ Nationwide Fiber Network Infrastructure
✔ Next-Generation FTTH Technology
✔ Dedicated Internet Access (DIA)
✔ Secure MPLS Layer 2 & Layer 3 Data Connectivity
✔ IP Transit Solutions
✔ Enterprise Networking Solutions
✔ Advanced GPON Technology
✔ Multiple Upstream Providers (IIGs)
✔ High-Speed BDIX & NIX Connectivity
✔ Ultra-Low Latency & High Availability
✔ Public IPv4 & IPv6 Support
✔ Long-Duration Power Backup Infrastructure
✔ 24/7 Network Operations Center (NOC)
✔ Dedicated 24/7 Technical Support

Our Vision
To become Bangladesh's most trusted digital connectivity partner by delivering innovative, reliable, secure, and customer-centric Internet, Data Connectivity, and Enterprise Networking solutions that empower homes, businesses, financial institutions, and communities through world-class technology, exceptional service, and sustainable digital transformation.